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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Why can't Palette Master Element recognize the monitor when connecting to USB 3.0 port?

07-24-2019


Please take out then re-plug in both the USB cable and the power cable of the monitor to solve the issue. If the issue still exists, please contact BenQ local service centre.

Applicable Models

SW271, SW270C, SW2700PT, SW320, SW240, PV3200PT, SW321C, SW271C

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