Cookie Setting

We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

How can I change my BenQ cookie settings?

Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

If you've chosen to block third-party cookies on your browser, your cookie preferences won't carry over from benq.eu to benq.xx and vice versa. Please make sure to set your cookie preferences in both places.

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    Performance cookies and advertising cookies

    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar.  To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.

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    These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below.

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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How can I check internet connection quality through the BenQ User Dashboard on my Android TV dongle?

11-28-2024

Please watch the instructional video below to learn how to check internet connection quality through the BenQ User Dashboard on your BenQ Android TV dongle:

If the signal strength of your wireless network is below -70dBm or your internet speed is slower than 7.5Mbps, we suggest you switch your network to 5GHz from 2.4GHz, move your wireless router to a better position for signal improvement, or switch to a Wi-Fi channel which is less congested for better signal strength and internet speed as needed for streaming 4K 30Hz or even 1080p 30Hz videos.

Applicable Models

TK860i, W2710i, W4000i (HT4550i), GP100, GV31, X300G, V7050i, X3000i, X3100i, GS50, GV30, GV31, W2720i

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