FAQs

• What color mode can I export from? What are the settings included in a color profile?

  In order to provide cross-model compatibility and better color accuracy, the exportable color modes are as followed: Game HDRi, Cinema HDRi, FPS, RPG, Racing Game, Custom, Gamer 1, Gamer 2, Gamer 3.
  The color profile will include every function under a valid color mode, including Light Tuner, Color Vibrance, Brightness, Contrast, Sharpness, Gamma, Color Temperature, AMA, and Blur Reduction.

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• Why does my Color Shuttle keep showing “No compatible monitor found"?

  This message will pop up if no compatible monitor can be found by Color Shuttle. Please click and follow the instructions below, and read on to learn more about this topic.

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• How to apply color profiles on my PC?

  With Color Shuttle, you can save your time on monitor settings for every new game title. Please click and follow the instructions below, and read on to learn more about this topic.

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• What is Log ID and how does it work?

  Log ID helps our development team effectively clarify your concerns when unexpected error or crash happens. We recommend you to export, copy and paste your log ID to BenQ online service to tell us of the issue you have encountered. Please click to learn about the user interface.

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• How can I change the language in Color Shuttle?

  To access the language menu, click on the Info Button > Language > Select Language Currently we support 15 languages, including English, Mexican Spanish, French, Portuguese, Italian, Russian, Swedish, German, Dutch, Spanish, Polish, Traditional Chinese, Simplified Chinese, Japanese, and Korean.

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• How to apply color profiles on my PS5, Xbox Series X, or any other consoles?

  The color mode Gamer 1, 2, and 3 are shared regardless of different sources. Simply use Color Shuttle on your PC to save settings to Gamer 1, 2 or 3, then switch back to your console and choose the color mode in which the setting has been saved. Then you are good to go.

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• Is there any way to download the official monitor settings for a specific game?

  Yes, we have created a dedicated website for Color Shuttle. Check out the monitor settings recommended by our experts from the BenQ Color Lab and from your favorite content creators here: https://colorshuttle.benq.com

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• How can I ensure that my Color Shuttle is the latest version?

  You can check for updates or enable auto updates in the Update Section by clicking on the Info Button > Update > Check For Updates.

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• How to start Color Shuttle?

  Color Shuttle is the software that allows BenQ MOBIUZ gaming monitors to apply monitor settings, save changes to the cloud, and share them with the world. Here are the simple steps. Please read on to learn more about this topic.

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• How to export the current monitor settings? I want to share it with my friends.

  With Color Shuttle, you can simply save the current monitor settings as a .mbz file, the color profile format for Color Shuttle. Please click and follow the instructions below, and read on to learn more about this topic.

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