Cookie Setting

We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

How can I change my BenQ cookie settings?

Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

If you've chosen to block third-party cookies on your browser, your cookie preferences won't carry over from benq.eu to benq.xx and vice versa. Please make sure to set your cookie preferences in both places.

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    Strictly necessary cookies

    These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided.

    See list of strictly necessary cookies

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    Functional cookies

    These cookies allow the website to remember choices you make to give you better functionality and personal features.

    See list of functional cookies

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    Performance cookies and advertising cookies

    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar.  To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.

    See list of performance and advertising cookies

     

    Advertising cookies

    These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below.

    See list of performance and advertising cookies

     

We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Get FREE shipping in the US for orders over $35 + FREE returns within 30 days

Get FREE shipping in the US for orders over $35 + FREE returns within 30 days
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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
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How to find my product serial number?
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Warranty Claims require valid proof of purchase. If it is determined the product is out of warranty, BenQ can perform repairs for a fee.

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If you already have a case open with BenQ customer support, please enter the RMA number for that case here.

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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
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How to find my product serial number?
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Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

upload Created using Figma Upload files
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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
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Total file size: less than 4 MB. Accepted file types: TXT, PDF, JPG, PNG, MP4, GIF, MOV

upload Created using Figma Upload files
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Shipping Address
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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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Your Product Information

If you have any questions or requests concerning your purchase in the BenQ shop, please fill in the below information.
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You may first track your order here:
https://buy.benq.com/us-buy/trackorder#_ga=2.202831897.983607198.1591321594-572113225.1591321594
If you still have questions, please fill-in the form.
Once an order has been placed it cannot be canceled, and we cannot change the items in your order. However, BenQ gladly accepts returns in accordance with our return policy.
BenQ will accept return requests for the purchases on our official websites within 30 days of purchase. Product that arrive damaged must be reported to us within 5 business days in order to be eligible for a full refund. All product returned to BenQ must be in original packaging with all original items that came with the box. Please fill in below information to request a Return Merchandise Authorization (RMA). Once it is processed, you will receive a RMA number to return the product. Refunds will be issued once the returned items are received at the BenQ warehouse, and take 2-3 weeks to process. We will not refund the shipping charge on original orders if it applies.
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After you submit this form and your inquiry has been logged, our system will automatically send a confirmation e-mail with a case reference number. Please ensure the email address 'BenQSupport.US@benq.com' is permitted by any e-mail filtering/SPAM blocker you may have. In any follow up emails regarding this inquiry please ensure that the case reference number is kept in the email subject. If you do not receive a confirmation e-mail after more than one hour, please call BenQsupport at the contact number listed on our website under the Support / Contact Us page. Please do not submit the form again. By submitting this inquiry, you represent and warrant that you are the lawful owner of the information provided, or you have the authority to provide the information on behalf of another person. If you would like details of BenQ’s privacy policy and how we protect your personal data, please visit BenQ Privacy Policy

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the contact us form.

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