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BenQ Board Master | RM6504

Create immersive learning experiences with a powerful EDLA-certified smart board for education with official Google integration.

Application

Why can't I cast to InstaShare 2 Host?

Please kindly check the following:

1. Make sure the client app/software is for InstaShare 2.

2. Make sure to enable the ports which are needed for InstaShare 2.

3. Make sure the client app/software and the host on BenQ display are connected to the same
    network.

4. When client app/software and the host on BenQ display are in different VLANs, make sure that the
    network of the school/enterprise supports inter-vLAN connection.


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Does InstaShare 2 support Miracast?

Yes, InstaShare 2 supports Miracast.


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What languages are available in the InstaShare 2 interface currently?

InstaShare 2 support 28 languages as listed below.


Learn more
How to install InstaShare 2?
How to connect the display to the internet?
How to access cloud storage files via AMS?

How to access files from a USB storage device?

How to access files from the slot-in PC?

How to access files from a local network drive

How to access cloud storage files via Firefox?

How to display content from a laptop

How to display content from an Android tablet or smartphone

How to add a network drive to AMS?

The following steps should be performed by an administrator.


Learn more
How to link a cloud storage account to AMS?
How to unlink a cloud storage account from AMS?
How to enable AMS on the display

How to bind your display to the BenQ Account Management System (AMS) account?

To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts. 

 

This video will guide you on how to bind your displays to the AMS account.


Learn more
How to add a corporate network drive to the BenQ Account Management System (AMS) account?

To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.

 

This video will guide you on how to add a corporate network drive to the AMS account.


Learn more
How to access your cloud storage in BenQ Account Management System (AMS)?

To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.

 

This video will guide you on how to access your cloud storage in AMS.


Learn more
How to use Agent Mode in BenQ DMS (Device Management Solution)?

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

 

This video will guide you on how to use Agent Mode in DMS.


Learn more
How to install Apps through BenQ DMS (Device Management Solution)?

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

 

This video will guide you on how to install Apps through DMS.


Learn more
How to bind your display to BenQ DMS (Device Management Solution)?

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

 

This video will guide you on how to bind your display to DMS.


Learn more
How to manage groups in BenQ DMS (Device Management Solution)?

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

 

This video will guide you on how to manage groups in DMS.


Learn more
How to push OTA updates through BenQ DMS (Device Management Solution)?

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

 

This video will guide you on how to push OTA updates through DMS.


Learn more
How to set a power schedule through BenQ DMS (Device Management Solution)?

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

 

This video will guide you on how to set a power schedule through DMS.


Learn more
How to create user accounts in BenQ IAM (Identify and Access Management)?

With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account. 

 

This video will guide you on how to create user accounts in IAM.


Learn more
How to manage user roles in BenQ IAM (Identify and Access Management)?

With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account. 

 

This video will guide you on how to manage user roles in IAM.


Learn more
How to bind your display to X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to bind your display to X-Sign Broadcast.


Learn more
How to push real-time messages from X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to push real-time messages from X-Sign Broadcast.


Learn more
How to schedule messages in X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to schedule messages in X-Sign Broadcast.


Learn more
How to manage tags in X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to manage tags in X-Sign Broadcast.


Learn more
How to manage users in X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to manage users in X-Sign Broadcast.


Learn more
How can I set up the touch function in extended display mode?

Please refer to the video below for detailed instructions for how to set up touch functionality in extended display mode.


Learn more
How to display content from an iPhone or iPad?

How to free up space for EDLA BenQ Board?

If your EDLA BenQ board is running low on storage, you can follow the steps in the video to free up the space.


Learn more
How to install and uninstall CA certificate for EDLA BenQ Board?

The video below provides the detail steps for installing and uninstalling CA certificate for EDLA BenQ Board.


Learn more
How to change picture mode and open website through DMS automation?

Please follow the step-by-step instructions in the video to change picture mode and open the website through DMS automation.


Learn more

Further Query

Why does it turn to full screen automatically when I select InstaShare "2-Split Screen" or "4-Split Screen" to play YouTube video with an iPhone?

When YouTube video is played through an iPhone, it will turn to full screen automatically, this is a known behavior for iOS devices.


Learn more
How to export log for EDLA BenQ Board?

When reporting the issue, it would be helpful to provide the log to us.  

This video will guide you on how to export the log for EDLA BenQ Board.


Learn more
Why can't I cast to InstaShare 2 Host?

Please kindly check the following:

1. Make sure the client app/software is for InstaShare 2.

2. Make sure to enable the ports which are needed for InstaShare 2.

3. Make sure the client app/software and the host on BenQ display are connected to the same
    network.

4. When client app/software and the host on BenQ display are in different VLANs, make sure that the
    network of the school/enterprise supports inter-vLAN connection.


Learn more
Does InstaShare 2 support Miracast?

Yes, InstaShare 2 supports Miracast.


Learn more
What languages are available in the InstaShare 2 interface currently?

InstaShare 2 support 28 languages as listed below.


Learn more
How to install InstaShare 2?
How to connect the display to the internet?
How to access cloud storage files via AMS?

How to access files from a USB storage device?

How to access files from the slot-in PC?

How to access files from a local network drive

How to access cloud storage files via Firefox?

How to display content from a laptop

How to display content from an Android tablet or smartphone

How to add a network drive to AMS?

The following steps should be performed by an administrator.


Learn more
How to link a cloud storage account to AMS?
How to unlink a cloud storage account from AMS?
How to enable AMS on the display

How to bind your display to the BenQ Account Management System (AMS) account?

To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts. 

 

This video will guide you on how to bind your displays to the AMS account.


Learn more
How to add a corporate network drive to the BenQ Account Management System (AMS) account?

To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.

 

This video will guide you on how to add a corporate network drive to the AMS account.


Learn more
How to access your cloud storage in BenQ Account Management System (AMS)?

To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.

 

This video will guide you on how to access your cloud storage in AMS.


Learn more
How to use Agent Mode in BenQ DMS (Device Management Solution)?

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

 

This video will guide you on how to use Agent Mode in DMS.


Learn more
How to install Apps through BenQ DMS (Device Management Solution)?

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

 

This video will guide you on how to install Apps through DMS.


Learn more
How to bind your display to BenQ DMS (Device Management Solution)?

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

 

This video will guide you on how to bind your display to DMS.


Learn more
How to manage groups in BenQ DMS (Device Management Solution)?

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

 

This video will guide you on how to manage groups in DMS.


Learn more
How to push OTA updates through BenQ DMS (Device Management Solution)?

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

 

This video will guide you on how to push OTA updates through DMS.


Learn more
How to set a power schedule through BenQ DMS (Device Management Solution)?

BenQ DMS (Device Management Solution), combined with DMS Cloud and DMS Local, featuring leading technologies and intuitive interface, is your ultimate solution for device management.

 

This video will guide you on how to set a power schedule through DMS.


Learn more
How to create user accounts in BenQ IAM (Identify and Access Management)?

With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account. 

 

This video will guide you on how to create user accounts in IAM.


Learn more
How to manage user roles in BenQ IAM (Identify and Access Management)?

With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (X-Sign, AMS, DMS) in one account. 

 

This video will guide you on how to manage user roles in IAM.


Learn more
How to bind your display to X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to bind your display to X-Sign Broadcast.


Learn more
How to push real-time messages from X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to push real-time messages from X-Sign Broadcast.


Learn more
How to schedule messages in X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to schedule messages in X-Sign Broadcast.


Learn more
How to manage tags in X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to manage tags in X-Sign Broadcast.


Learn more
How to manage users in X-Sign Broadcast?

X-Sign Broadcast is a wireless broadcast system that can push alerts, messages and announcements during class.

 

This video will guide you on how to manage users in X-Sign Broadcast.


Learn more
How can I set up the touch function in extended display mode?

Please refer to the video below for detailed instructions for how to set up touch functionality in extended display mode.


Learn more
How to display content from an iPhone or iPad?

How to free up space for EDLA BenQ Board?

If your EDLA BenQ board is running low on storage, you can follow the steps in the video to free up the space.


Learn more
How to install and uninstall CA certificate for EDLA BenQ Board?

The video below provides the detail steps for installing and uninstalling CA certificate for EDLA BenQ Board.


Learn more
How to change picture mode and open website through DMS automation?

Please follow the step-by-step instructions in the video to change picture mode and open the website through DMS automation.


Learn more