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Why can't I cast to InstaShare 2 Host?

04-18-2024

Please kindly check the following:

1. Make sure the client app/software is for InstaShare 2.

2. Make sure to enable the ports which are needed for InstaShare 2.

3. Make sure the client app/software and the host on BenQ display are connected to the same
    network.

4. When client app/software and the host on BenQ display are in different VLANs, make sure that the
    network of the school/enterprise supports inter-vLAN connection.

Applicable Models

CP6501K, CP8601K, CS6501, CS7501, CS8601, RP6502, RP7502, RP8602, RM5502K, RM6502K, RM7502K, RM8602K, RE6501, RE7501, RE8601, RE9801, SL4302K, SL5502K, SL6502K, SL7502K, SL8502K, ST4302, ST5502, ST6502, ST7502, ST8602, RM6503, RM7503, RM8603, RP8603, RP7503, RP6503, RE6503, RE8603, RE7503, RM6503A, RM7503A, RM8603A, RM6504 , RM7504 , RM8604 , RP6504, RP7504, RP8604, RE6503A, RE7503A, RE8603A, RE6504 , BenQ Board Essential | RE7504 , RE8604

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