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EX800ST Wireless Android-based Smart Projector for Business | 3300lm, XGA

Wireless Android-based Smart Projector for Business | 3300lm, XGA

Application

How do I mute the projector?
The projector can be muted using one of the following settings -
1. OSD > System setup > audio settings > mute
2.. Mute key on remote
The mute function will reset to default (Off) when the projector is restarted, which means audio will be on.
Therefore, if you wish to mute the projector permanently, please turn the audio volume down to 0. Volume levels do not reset for power cycles or restarts.
The projector is not listed as detected by my device even though they're on the same Wi-Fi network. What can I do to enable wireless projection?
Please check your router settings to see if there's any access restriction like AP isolation and whether UDP port 5053 and 1900 are taken up or blocked. If so, please disable and unblock those access restrictions and try again. Thank you.
How can I do screen-mirroring on a smart projector?
Please refer to the below video for information on smart projector screen-mirroring with a range of devices:
Learn more
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?
How can I change the projector's name?
No audio from my Bluetooth speaker when it is connected to my projector for video from HDMI wire. How can I fix it?
How do I clean my projector lens?
It is normal to have some dust on the lens surface. Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
Does the projector support native Windows wireless projection protocols?
Can I disable AMS service?

Specification

The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?
Can I install a third-party app on my projector?
Under what circumstances can I use project wirelessly and the USB reader on the projector?
Under what circumstances can I use HID devices (e.g. Mouse/Keyboard) on my projector?

Explanation

What can I do if my projection screen shrinks when Duplicate Mode is applied in Windows?

Further Query

The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?
Can I install a third-party app on my projector?
Under what circumstances can I use project wirelessly and the USB reader on the projector?
Under what circumstances can I use HID devices (e.g. Mouse/Keyboard) on my projector?
Static IP settings (IP address, subnet mask, default gateway, and DNS server settings) cannot be saved. What can I do to fix this?
Please check the port selection settings. Make sure to set port selection to LAN in the Advanced Settings >> Serial Port Settings menu before configuring the network.
As Abobe Flash support ends at the end of Dec 2020, the Crestron network interface will no longer work after that. Is there any solution for this?
After upgrading the firmware, the Button LED indicator is solid white or does not power cycle automatically. What can I do to fix this?
When using Google cast, sometimes the service will randomly not be available for a short of period of time. How can I fix this?
“Untrusted device” message pops up on my smartphone when I tried to cast YouTube to my projector. How can I fix it?
How can I avoid the DLP Link signal getting lost sync when watching the Blue-Ray 3D video?
Why can't I log in to my AMS account?
If the video does not play smoothly, what can I do to improve it?
What can I do if my projection screen shrinks when Duplicate Mode is applied in Windows?
How do I mute the projector?
The projector can be muted using one of the following settings -
1. OSD > System setup > audio settings > mute
2.. Mute key on remote
The mute function will reset to default (Off) when the projector is restarted, which means audio will be on.
Therefore, if you wish to mute the projector permanently, please turn the audio volume down to 0. Volume levels do not reset for power cycles or restarts.
The projector is not listed as detected by my device even though they're on the same Wi-Fi network. What can I do to enable wireless projection?
Please check your router settings to see if there's any access restriction like AP isolation and whether UDP port 5053 and 1900 are taken up or blocked. If so, please disable and unblock those access restrictions and try again. Thank you.
How can I do screen-mirroring on a smart projector?
Please refer to the below video for information on smart projector screen-mirroring with a range of devices:
Learn more
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?
How can I change the projector's name?
No audio from my Bluetooth speaker when it is connected to my projector for video from HDMI wire. How can I fix it?
How do I clean my projector lens?
It is normal to have some dust on the lens surface. Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
Does the projector support native Windows wireless projection protocols?
Can I disable AMS service?