Search history
Clear
DMS Local (Device Management Solution) A Comprehensive Management Tool
Application
How do I mute the projector?
The projector can be muted using one of the following settings -
1. OSD > System setup > audio settings > mute
2.. Mute key on remote
The mute function will reset to default (Off) when the projector is restarted, which means audio will be on.
Therefore, if you wish to mute the projector permanently, please turn the audio volume down to 0. Volume levels do not reset for power cycles or restarts.
1. OSD > System setup > audio settings > mute
2.. Mute key on remote
The mute function will reset to default (Off) when the projector is restarted, which means audio will be on.
Therefore, if you wish to mute the projector permanently, please turn the audio volume down to 0. Volume levels do not reset for power cycles or restarts.
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?
This function is only working with Windows PC/Laptop which is designed with and has PgUP and PgDn keys. HDMI (deisgned with MHL functino) and USB Mini-B connection are required from projector to your Windows PC/Laptop.
How do I clean my projector lens?
It is normal to have some dust on the lens surface.
Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
How to enroll your BenQ Boards?
The new DMS makes enrolling your devices easier!
Follow the video to enroll your BenQ Boards.
Learn more
How to create groups and tags?
Use groups and tags to make device management efficient.
Follow the video to create groups and tags.
Learn more
How to install and manage apps?
Remotely manage apps on BenQ Boards with the new DMS!
Follow the video to install and manage apps.
Learn more
How to deploy firmware updates?
Firmware updates can be simple with new DMS!
Follow the video to deploy firmware updates.
Learn more
How to deploy policies?
Try to deploy policies using DMS to quickly package settings and apps, then deploy them to your BenQ Boards!
Follow the video to deploy policies.
Learn more
How to automate tasks?
Let DMS Automation help free up your time!
Follow the video to automate tasks.
Learn more
How to use the new dashboard?
Experience the new dashboard by BenQ DMS.
Follow the video to use the new dashboard.
Learn moreSpecification
The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?
The maximum distance supported by the wired remote control is 10 meters.
Learn moreExplanation
What can I do if my projection screen shrinks when Duplicate Mode is applied in Windows?
The displayed image ratio shrinks because the projector adjusts the displayed image ratio based on a received resolution which does not match the output resolutions the projector is designed for.
Please follow the steps below if you would like to have the displayed image remain intact:
Learn moreFurther Query
The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?
The maximum distance supported by the wired remote control is 10 meters.
Learn more
How can I avoid the DLP Link signal getting lost sync when watching the Blue-Ray 3D video?
In the DLP Link technique, the projector inserts light pulses to identify whether it is a right or left frame, thus forming a seamless 3D experience with active DLP 3D glasses.
When you are watching DLP Link 3D(Frame Packing), there are some insights we would like to share with you.
1. Make sure that no other Projectors are sending DLP Link signals in the
same room.
2. Watching in a relatively dark environment to avoid being influenced
by other light sources.
3. Check the battery level on your DLP 3D Glasses
4. Adjust the watching distance and screen size within a normal range(Specs)
5. Stay in a fixed position, and try not to move too far/quickly on your
head/3D glasses.
6. Try to adjust a colorful setting on the projector and avoid external light
direct to your 3D glasses/screen.
7. If it's still not working, the issue might be caused by Hardware margin.
You can switch to another projector or 3D glasses for a try.
What can I do if my projection screen shrinks when Duplicate Mode is applied in Windows?
The displayed image ratio shrinks because the projector adjusts the displayed image ratio based on a received resolution which does not match the output resolutions the projector is designed for.
Please follow the steps below if you would like to have the displayed image remain intact:
Learn more
How do I mute the projector?
The projector can be muted using one of the following settings -
1. OSD > System setup > audio settings > mute
2.. Mute key on remote
The mute function will reset to default (Off) when the projector is restarted, which means audio will be on.
Therefore, if you wish to mute the projector permanently, please turn the audio volume down to 0. Volume levels do not reset for power cycles or restarts.
1. OSD > System setup > audio settings > mute
2.. Mute key on remote
The mute function will reset to default (Off) when the projector is restarted, which means audio will be on.
Therefore, if you wish to mute the projector permanently, please turn the audio volume down to 0. Volume levels do not reset for power cycles or restarts.
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?
This function is only working with Windows PC/Laptop which is designed with and has PgUP and PgDn keys. HDMI (deisgned with MHL functino) and USB Mini-B connection are required from projector to your Windows PC/Laptop.
How do I clean my projector lens?
It is normal to have some dust on the lens surface.
Please refer to the below video for a guide to cleaning your projector's lens.
Learn more
How to enroll your BenQ Boards?
The new DMS makes enrolling your devices easier!
Follow the video to enroll your BenQ Boards.
Learn more
How to create groups and tags?
Use groups and tags to make device management efficient.
Follow the video to create groups and tags.
Learn more
How to install and manage apps?
Remotely manage apps on BenQ Boards with the new DMS!
Follow the video to install and manage apps.
Learn more
How to deploy firmware updates?
Firmware updates can be simple with new DMS!
Follow the video to deploy firmware updates.
Learn more
How to deploy policies?
Try to deploy policies using DMS to quickly package settings and apps, then deploy them to your BenQ Boards!
Follow the video to deploy policies.
Learn more
How to automate tasks?
Let DMS Automation help free up your time!
Follow the video to automate tasks.
Learn more
How to use the new dashboard?
Experience the new dashboard by BenQ DMS.
Follow the video to use the new dashboard.
Learn more