Search history
Clear
InstaShare 2
Wireless screen sharing software
Application
How do I add a device by using QR code for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
Learn more
How do I use DMS Cloud to control the device remotely?
Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
Learn more
Why does it show "Display ID is invalid" when I tried to register EasySetting with my device?
Please make sure to check the followings:
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already. Learn more
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already. Learn more
Where can I download InstaShare App for Android/iOS/Windows/MAC OS?
Please refer to the following download sites for the app:
- Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
- iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
- Windows/MAC: Follow the below steps to download the app from IFP:
(1) Ensure both IFP and PC are connected to the same network.
(2) Open IFP InstaShare app.
(3) Follow InstaShare instructions to download the app.
- Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
- iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
- Windows/MAC: Follow the below steps to download the app from IFP:
(1) Ensure both IFP and PC are connected to the same network.
(2) Open IFP InstaShare app.
(3) Follow InstaShare instructions to download the app.
How do I connect with InstaShare?
InstaShare software is designed to allow seamless wireless presentation and collaboration, utilising smooth streaming of both audio files and Full HD videos.
Users can also mirror and control all digital content across their devices including BenQ IFPs, PCs, tablets, and smartphones, empowering contributors to enrich their sessions with a variety of multimedia resources.
Here is the step by step tutorial for connecting your device with InstaShare.
Learn more
Why can't I access InstaShare 2 when I select the Wireless Projection icon from the launcher or the shortcut in the OSD menu?
Wireless Projection in the launcher and the shortcut in the OSD menu are still linked to InstaShare even after InstaShare 2 is downloaded and installed. Please go to the app list and select InstaShare 2 to use this.
Can InstaShare work between different subnets, VLANs, and SSIDs?
Yes, InstaShare can work between different subnets, VLANs, and SSIDs.
It is usually recommended to connect both devices to the same SSID initially because you assume they will be placed on the same subnet and generally do not have other network variables that prevent casting. Once we confirm this setup works, you can then try moving to different SSIDs.
If you have 2 devices on different subnets\VLANs you can get InstaShare to communicate by making sure that multicast traffic is forwarding between the VLAN interfaces.
If you have 2 different SSIDs that place the devices on the same subnet\VLAN, then they should be able to cast to each other unless you have an SSID-specific rule like client isolation enabled, as that may be preventing traffic from reaching each device. Another SSID-specific setting that may cause issues is filtering certain broadcast traffic.
It is usually recommended to connect both devices to the same SSID initially because you assume they will be placed on the same subnet and generally do not have other network variables that prevent casting. Once we confirm this setup works, you can then try moving to different SSIDs.
If you have 2 devices on different subnets\VLANs you can get InstaShare to communicate by making sure that multicast traffic is forwarding between the VLAN interfaces.
If you have 2 different SSIDs that place the devices on the same subnet\VLAN, then they should be able to cast to each other unless you have an SSID-specific rule like client isolation enabled, as that may be preventing traffic from reaching each device. Another SSID-specific setting that may cause issues is filtering certain broadcast traffic.
How to wirelessly display content from a laptop
How to display content from an iPhone or iPad
How can I connect InstaShare 2 with Miracast?
How to get started with BenQ InstaShare 2?
How to share your macOS screen in BenQ InstaShare 2?
How to share your Android screen in BenQ InstaShare 2?
How to share your iOS screen in BenQ InstaShare 2?
How to share your Windows screen in BenQ InstaShare 2?
How to annotate in BenQ InstaShare 2?
How to manage sessions in BenQ InstaShare 2?
How to upgrade to InstaShare 2?
Why do I get a black screen when casting with InstaShare 2?
How can I connect with a host device under VLAN?
How to install InstaShare2 without the virtual sound driver?
Further Query
Why isn't "Display ID" shown on the device?
"Display ID" will not be shown if the network is not available. Please make sure your device is successfully connected to the Internet.
Learn more
Troubleshoot a failed connection between InstaShare 2 and Miracast
How can I export logs on RP/RM/RE series models?
How do I add a device by using QR code for DMS Cloud?
A device must be added first in order to remotely monitor, control, and configure devices individually or as groups. Please follow the demo video to add device using QR code for DMS Cloud.
Learn more
How do I use DMS Cloud to control the device remotely?
Devices can be controlled remotely in DMS Cloud. Please follow the demo video for detail steps.
Learn more
Why does it show "Display ID is invalid" when I tried to register EasySetting with my device?
Please make sure to check the followings:
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already. Learn more
(1) Is the network working properly? Make sure to use LAN instead of Wi-Fi for internet access.
(2) Make sure EasySetting whitelist is set up already. Learn more
Where can I download InstaShare App for Android/iOS/Windows/MAC OS?
Please refer to the following download sites for the app:
- Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
- iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
- Windows/MAC: Follow the below steps to download the app from IFP:
(1) Ensure both IFP and PC are connected to the same network.
(2) Open IFP InstaShare app.
(3) Follow InstaShare instructions to download the app.
- Android phone/tablet: Search for "InstaShare" in Google Play and download the app.
- iOS phone/tablet: Search for "InstaShare" in the App Store and download the app.
- Windows/MAC: Follow the below steps to download the app from IFP:
(1) Ensure both IFP and PC are connected to the same network.
(2) Open IFP InstaShare app.
(3) Follow InstaShare instructions to download the app.
How do I connect with InstaShare?
InstaShare software is designed to allow seamless wireless presentation and collaboration, utilising smooth streaming of both audio files and Full HD videos.
Users can also mirror and control all digital content across their devices including BenQ IFPs, PCs, tablets, and smartphones, empowering contributors to enrich their sessions with a variety of multimedia resources.
Here is the step by step tutorial for connecting your device with InstaShare.
Learn more
Why can't I access InstaShare 2 when I select the Wireless Projection icon from the launcher or the shortcut in the OSD menu?
Wireless Projection in the launcher and the shortcut in the OSD menu are still linked to InstaShare even after InstaShare 2 is downloaded and installed. Please go to the app list and select InstaShare 2 to use this.
Can InstaShare work between different subnets, VLANs, and SSIDs?
Yes, InstaShare can work between different subnets, VLANs, and SSIDs.
It is usually recommended to connect both devices to the same SSID initially because you assume they will be placed on the same subnet and generally do not have other network variables that prevent casting. Once we confirm this setup works, you can then try moving to different SSIDs.
If you have 2 devices on different subnets\VLANs you can get InstaShare to communicate by making sure that multicast traffic is forwarding between the VLAN interfaces.
If you have 2 different SSIDs that place the devices on the same subnet\VLAN, then they should be able to cast to each other unless you have an SSID-specific rule like client isolation enabled, as that may be preventing traffic from reaching each device. Another SSID-specific setting that may cause issues is filtering certain broadcast traffic.
It is usually recommended to connect both devices to the same SSID initially because you assume they will be placed on the same subnet and generally do not have other network variables that prevent casting. Once we confirm this setup works, you can then try moving to different SSIDs.
If you have 2 devices on different subnets\VLANs you can get InstaShare to communicate by making sure that multicast traffic is forwarding between the VLAN interfaces.
If you have 2 different SSIDs that place the devices on the same subnet\VLAN, then they should be able to cast to each other unless you have an SSID-specific rule like client isolation enabled, as that may be preventing traffic from reaching each device. Another SSID-specific setting that may cause issues is filtering certain broadcast traffic.
How to wirelessly display content from a laptop
How to display content from an iPhone or iPad
How can I connect InstaShare 2 with Miracast?
How to get started with BenQ InstaShare 2?
How to share your macOS screen in BenQ InstaShare 2?
How to share your Android screen in BenQ InstaShare 2?
How to share your iOS screen in BenQ InstaShare 2?
How to share your Windows screen in BenQ InstaShare 2?
How to annotate in BenQ InstaShare 2?
How to manage sessions in BenQ InstaShare 2?
How to upgrade to InstaShare 2?
Why do I get a black screen when casting with InstaShare 2?
How can I connect with a host device under VLAN?
How to install InstaShare2 without the virtual sound driver?
