All Specifications

FAQs

• How to apply color profiles on my PS5, Xbox Series X, or any other consoles?

  The color mode Gamer 1, 2, and 3 are shared regardless of different sources. Simply use Color Shuttle on your PC to save settings to Gamer 1, 2 or 3, then switch back to your console and choose the color mode in which the setting has been saved. Then you are good to go.

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• How to start Color Shuttle?

  Color Shuttle is the software that allows BenQ MOBIUZ gaming monitors to apply monitor settings, save changes to the cloud, and share them with the world. Here are the simple steps. Please read on to learn more about this topic.

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• Do I need to have an account to use Color Shuttle? Is it free?

  No, you do not need an account to use the import and export features on your MOBIUZ gaming monitors as Color Shuttle is a free-to-use app. However, by logging in to your account, you will unlock exclusive perks such as personal URL generator, free personal storage space and more.

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• How to apply color profiles on my PC?

  With Color Shuttle, you can save your time on monitor settings for every new game title. Please click and follow the instructions below, and read on to learn more about this topic.

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• Can I export settings from any color mode? Why can't I export from any color mode I want?

  In order to provide cross-model compatibility and better color accuracy, the exportable color modes are as followed: Game HDRi, Cinema HDRi, FPS, RPG, Racing Game, Custom, Gamer 1, Gamer 2, Gamer 3.

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• What is Log ID and how does it work?

  Log ID helps our development team effectively clarify your concerns when unexpected error or crash happens. We recommend you to export, copy and paste your log ID to BenQ online service to tell us of the issue you have encountered. Please click to learn about the user interface.

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• Why does my Color Shuttle keep showing “No compatible monitor found"?

  This message will pop up if no compatible monitor can be found by Color Shuttle. Please click and follow the instructions below, and read on to learn more about this topic.

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• What OS does Color Shuttle support?

  Color Shuttle supports only Win 10/11 at this moment.

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• How can I change the language in Color Shuttle?

  To access the language menu, click on the Info Button > Language > Select Language Currently we support 15 languages, including English, Mexican Spanish, French, Portuguese, Italian, Russian, Swedish, German, Dutch, Spanish, Polish, Traditional Chinese, Simplified Chinese, Japanese, and Korean.

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