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請參考以下故障排除步驟來解決 HDR 檢測問題。
1. 檢查您的官方投影機規格以確保它支援 HDR
• 如果投影機不支援HDR,請更換為支援HDR 的投影機。
• 如果您使用的投影機支援 HDR,請轉到步驟 2。
2. 檢查在沒有 AV 接收器、HDMI 分配器或適配器的情況下,是否可以通過投影機和訊號源之間的直接連接檢測到 HDR
• 如果可以檢測到HDR,請聯繫您的訊號源設備製造商進行進一步調查。
• 如果仍然無法檢測到 HDR,請轉到步驟 3。
3. 檢查投影機上的 HDMI EDID 設置是否切換為增強。
• 如果HDMI EDID 不是Enhanced,請切換到Enhanced。
• 如果在 HDMI EDID 處於增強時仍無法檢測到 HDR,請聯繫 BenQ 並提供以下資訊以進行進一步調查。
- 輸入源設備和 BenQ 的設置
- 投影機 設備和投影機是如何連接的
- 訊號源設備型號
- 電纜長度和材料
- 輸入源媒體平台
- 投影機上執行的韌體版本