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如遇到看機上盒多媒體遇到有聲無影的現象可先用下列方式處理:
1.先重啟電視盒以及電視(因為剛開始有聲無影沒畫面)。
2. 先至【設定】裡找到【裝置偏好設定】, 進入【 輸入裝置】。
3. 進去後選擇【HDMI訊號格式】
4. E-730系列的 EDID初始值都是【自動】, 請將設定設為【EDID 1.4】開始。
5. 設定好電視端後, 接著於機上盒端同樣做一下解析度的確認, 以下就以中華電信的MOD為例:
點選【系統設定】, 接著選擇【解析度】。
6. 將Auto解析度改設為1080p60或是720p, 讓MOD退回到最基本的標準再作觀察。 如下圖, 左邊為MOD【解析度】, 右邊為電視的HDMI訊號格式:
藉此設定完成後, 觀查2至3天是否有聲無影現象還會持續產生, 如果沒有, 再慢慢將EDID及MOD解析度調到最佳值。
如還是有問題請聯絡BenQ客服中心, 並準備好機上盒型號通報給客服同仁。
適用產品型號
E32-330, E40-530, E43-730, E50-730, E55-730, E65-730, E75-730