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可從3種現象的排除或處理方式:
1. 一打開電視是否可看到BenQ的Logo。如果有看到Logo, 非硬體問題,請接下一步驟 如果沒有看到Logo, 聯繫BenQ客服中心。
2. 開機時Logo是否有閃爍或斷斷續續的現象, 如有此現象請記錄,請聯繫BenQ客服中心。將安排工程師到府檢測。
3. 若開機看到Logo後才出現無聲無影有背光的首頁黑屏現象, 屬於未完整軟體升級,請到BenQ的官網下載中心下載您電視型號的最新韌體後進行更新, 若更新後還有問題,
適用產品型號
E43-730, E55-730, E50-730, E75-730, E65-730