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Netflix錯誤訊息 : 播放影片遇到問題.請稍後再試或選取別的影片
這通常表示網路連線有問題,導致您的裝置無法連接至 Netflix 服務
不限定在液晶電視,其他裝置一樣也會遇到
[建議步驟]
1.電視與網路數據機電源插頭下電1分鐘後再上電重啟
2.恢復出廠設定(目錄>關於顯示器>恢復出廠值)
3.確認電視系統日期與時間是正確的
4.重新載入Netflix App(開啟Netflix>按遙控器返回鍵 >選取 [說明與支援] > 重新載入Netflix)
5.設定路由器或電視聯網DNS 8.8.8.8與8.8.4.4 (遙控器上的目錄鍵>網路>網路配置[已連線]>進階設定>IP設定>手動設定DNS)
6.檢查網速是否正常(瀏覽器網頁輸入www.fast.com 網速至少15MB以上)
7.其他裝置登出Netflix帳號或用電腦登入Netflix後將其他裝置強制登出
[可能原因]
1.網路瞬斷或不穩或異常中斷與Netflix連線
2.異常資料卡在記憶體或網路中需重新釋放
適用產品型號
J65-700, J50-700