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官網 12/27~2025/1/1 暫停出貨時間公告
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BenQ 被非法業者冒用,以不實廣告企圖網路詐騙消費者
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若按下遙控器的【一鍵順玩】時無法使用,請依以下步驟檢查:
(1)切換【訊號源】確認機器有讀取到遊戲裝置
(2)確認遊戲裝置的【CEC】功能已設定為開啟
倘若仍無法使用,請依以下步驟:
(1)長按【電源鍵】重新開機,同時將遊戲裝置重新啟動
(2)更換其他HDMI孔位
(3)更換其它線材
(4)恢復原廠設定
(【首頁】>【設定】>【系統】>【關於】>【重設】>將電視關機,拔掉電源,等5分鐘,再插電源回開機使用)
如果問題仍然存在,請聯繫BenQ客服中心。
檢查步驟可以參照下圖:
適用產品型號
J55-760, J65-760, J75-760, S65-950, S75-950