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這種情況通常發生在您使用的應用程式正在更新時(這是 Android TV 上預設啟用的設定),且網路連線不穩定或緩慢。我們建議您使用 BenQ User Dashboard 驗證 Android TV 上的網路速度,並在必要時透過將網路從 2.4GHz 切換到 5GHz、將無線路由器移至更好的位置或切換到不太擁擠的Wi-Fi 通道,訊號強度更好,網路速度更好。 如何透過 Android TV 上的 BenQ 用戶儀表板檢查網路品質?
如果您希望關閉自動更新應用程式設定以避免退出應用程序,請按照以下說明操作。
步驟1 .前往『應用程式』
步驟2.前往開啟 『Google Play 商店』
步驟3 前往『帳戶』
步驟4 .前往『設定』
步驟5. 選擇『不自動更新應用程式』
適用產品型號
QS01 dongle, QS02 AndroidTV電視棒