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請留意,HDMI 2.1 IN 訊源的畫面僅能透過連接在 HDMI 2.1 OUT 1 的顯示器輸出。若您的 HDMI 2.1 IN 訊源無法在顯示器上顯示畫面,可能的原因在於連接方式、連接線材與操作方式:
請確定您的連接方式正確,詳細連接方式請參考下圖,或是 DP1310 的 How-to 影片。
請確保您使用盒附的 HDMI 2.1 認證線材,或嘗試更換您的 HDMI 線材來解決顯示問題。
您可以透過機身正面的 LED 燈色來判斷目前連接的訊源為何,顯示綠燈時表示訊號來自 HDMI 2.1 IN 接口,可以連接您的家用遊戲機、桌上型電腦等 ; 顯示藍燈時表示訊號來自 USB-C IN 接口,可以連接您的筆記型電腦。
若您已經嘗試上述所有方法仍無法解決問題,請聯繫 BenQ 客服讓我們為您提供更進一步的服務。與我們聯繫時,請向我們說明您已經嘗試過的方法與步驟,讓我們可以更快的為您提供服務。
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