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如果擴充座的乙太網路連接埠無法運作，我該怎麼辦？

09-14-2023


如果您的筆記型電腦無法透過 DP1310 上的乙太網路連接埠連接到 Internet，則問題可能是由驅動程式或 LAN 電線引起的。請嘗試以下操作：

- 更新您的 DisplayLink 驅動程式 請前往此處下載適用於您的塢站的最新 DisplayLink 驅動程式。

- 檢查乙太網路連接埠和連接的 LAN 電線。 確保 LAN 電線牢固連接到乙太網路連接埠。這連接埠上的兩個 LED 應呈綠色常亮且交替亮起 黃色閃爍。如果不是，請嘗試使用不同的 LAN 電纜，看看問題是否仍然存在。

如果您已嘗試上述方法但仍無法解決問題，請聯絡 BenQ 客戶支援以尋求進一步協助，並詳細描述您執行的故障排除操作，以便他們更有效地為您提供協助。

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