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使用DP1310將HDMI多媒體內容輸出到顯示器時，出現暫時斷線或影像遺失的情況。可能是什麼問題呢？

09-14-2023


如果您使用 DP1310 將筆​​記型電腦連接到顯示器並遇到間歇性訊號中斷或影像遺失的情況，根本原因可能如下：

- 實體電纜連接： 請確保連接 DP1310 和筆記型電腦的 USB-C 電纜和 連接到顯示器的電纜已牢固插入。

- USB-C 連接線： 請使用提供的 USB-C 連接線將 DP1310 和筆記型電腦連接到 確保最大的兼容性。

- 驅動程式： 確保筆記型電腦已下載最新的 DisplayLink 驅動程式並 已安裝 如果您已嘗試上述方法但仍無法解決問題，請聯絡 BenQ 客戶支援以尋求進一步協助，並詳細說明您已完成的故障排除，以便提供更有效率的服務。

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