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How can I change my BenQ cookie settings?

Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

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    These cookies allow the website to remember choices you make to give you better functionality and personal features.

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    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar.  To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.

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    These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below.

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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While connecting multiple monitors via MST (Multi-Stream Transport), the second monitor can not be displayed correctly. How can I fix this?

05-31-2024

This function is not available on Macbook series products.

MST does not support connecting via HDMI cable. 

Please follow the below steps to solve the issue:

  1. Make sure the graphic card on your computer supports DP 1.4 for MST, and upgrade the driver to the latest version.
  2. Download the latest version of Display Quickit from the BenQ official website and update it to the latest F/W version of your monitor.
  3. Connect your laptop to the USB-C™ / DP port on the first monitor using a USB-C™ / DP cable. 
  4. Connect the second monitor to the first one using a USB-C™ cable.
  5. Go to Menu > Coding Booster > MST > ON. Note the OSD menu can be launched and configured only when the input signal is detected.
  6. Please check that monitors and laptops are unplugged from unnecessary devices to ensure that no resources/bandwidth are occupied.

Applicable Models

EX3203R, EX3501R

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