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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Show your creative side with the AQCOLOR X Huion Four Elements design contest

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Show your creative side with the AQCOLOR X Huion Four Elements design contest

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No audio from my Bluetooth speaker when it is connected to my projector for video from HDMI wire. How can I fix it?

07-09-2024

It's suggested to connect the Bluetooth speaker to your video source device for audio output, The Bluetooth function of BenQ smart business projectors is built into the Android operating system, which uses hardware separate from other input sources like HDMI or D-Sub.
Thus, the Bluetooth function is only available when using the projector’s built-in Android OS or BenQ launcher as the input source.
In other words, due to the current hardware design, we can't transmit audio using HDMI or D-Sub to external Bluetooth speakers.
If you have any further questions, please contact your local customer care team for more assistance.

Applicable Models

EH600, EW600 3600lms WXGA Smart Meeting Room Projector, EW800ST, GV1, GV30, GS50, GV11, HT3550i, TH685i, TK700STi, TK850i, V7050i, X1300i, X3000i, GP500, GS1, GV30

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