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How can I change my BenQ cookie settings?

Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

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    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar.  To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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What is image sticking and how to clean it?

Image sticking, or image burn-in, is a fixed pattern displayed on the LCD display and remains there. Follow the instruction to make it disappear. Please click and follow the instructions below, or read on to learn more about this topic.

Image sticking, also known as image retention or image burn-in, is the term used to describe the phenomenon that a fixed pattern is displayed on the LCD display and remains there over a prolonged period of time.  

 

Go to OSD -> System -> Burn-in Cleaner -> press Yes, and the System will automatically process Burn-in cleaner to clear the fixed pattern. Wait for about 10-15 mins and press any key to exit Burn-in Cleaner. If the image sticking still exists, keep running Burn-In Cleaner until it disappears.

Applicable Models

PD2705U, PD2705Q, PD3205U, PD3420Q, PD2705UA, PD3205UA, PD3225U

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