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I can't quick connect the speaker to an already-paired Bluetooth device.

06-06-2024

Please check these solutions: 

  • The Bluetooth LED on the speaker is flashing blue indicating that the speaker is discoverable.
  • Bluetooth is enabled on your device.
  • The Bluetooth device is not too far away from the speaker, and if so try moving the device closer to the speaker.
  • Turn off your device, turn it back on again, and then connect to the speaker.
  • Turn off all other adjacent Bluetooth devices or disable their Bluetooth functionality if possible.
  • Delete “treVolo U” from the Bluetooth device list on your device and then re-pair and reconnect the device to the speaker again.
  • Disconnect all cables from the speaker and then press and hold the power button on the speaker for at least 10 seconds to perform a hard reset on the speaker. Once finished, re-pair and connect the device to the speaker again.

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