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BenQ Facebook page is Misused by Illegal 3rd Party to Defraud Consumers Online with False Job Advertisements

Why can't the USB port on my BenQ monitor supply power to charge my mobile phone or external USB devices?

06-12-2023

This is part of product design. You need to use a USB upstream cable (USB-B to USB-A) or a USB-C cable to connect the monitor and a PC/laptop, and then the monitor will supply power for USB devices.

Applicable Models

PD2700Q, PD2725U, PD3200U, PD3200Q , PD3220U, SW240, SW2700PT, SW270C, SW271C, SW321C

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