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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Only One Time! 11/11-11/20 Buy GV50 Get S$200 Off + Free Carry Bag

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Only One Time! 11/11-11/20 Buy GV50 Get S$200 Off + Free Carry Bag

Buy Now!

BenQ Facebook page is Misused by Illegal 3rd Party to Defraud Consumers Online with False Job Advertisements

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BenQ Facebook page is Misused by Illegal 3rd Party to Defraud Consumers Online with False Job Advertisements

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Why did ScreenBar Plus not adjust its brightness despite my room's lighting having changed noticeably?

12-01-2023


The lamp adjusts its brightness to best fit ambient light when the user activates Auto Dimmer mode by pressing the Auto Dimmer button.
Please check the table below, which lists the possible causes of this issue and corresponding actions to take after pressing the Auto Dimmer button.

Possible Cause

Action to Take

(1) The lamp detects the ambient light when the user presses Auto Dimmer button, not continuously.

Press Auto Dimmer button again whenever you would like to adjust the lamp brightness based on the ambient light.

(2) The ambient illumination exceeds 500 lux and causes the lamp to stop increasing the brightness.

Press Auto Dimmer button to adjust the lamp brightness when the ambient illumination is lower than 500lux

(3) The automatic ambient light sensor is covered. It cannot detect the change of ambient light and adjust the lamp brightness accordingly.

Remove any objects that cover the automatic ambient light sensor before pressing Auto Dimmer button

Applicable Models

ScreenBar Plus

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