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Plug and Play USB-C Wireless Presentation Device | InstaShow™ WDC10C

Relentless Innovation. Flawless Presentation InstaShow™ Plug & Play – Instant Wireless Meeting Solution

Overview
Contact Us
Overview Specifications FAQs Downloads Video
Contact Us
Application Specification Further Query

Application

What type of USB-C port is compatible with InstaShow USB-C button for wireless presentation?
USB-C ports that support following types of data transmission are compatible with InstaShow USB-C button for wireless presentation:
- DP Alt Mode with DisplayPort 1.2
- Thunderbolt 3
Learn more
Can I use mobile phones with DP Alt Mode to operate Type-C button of this model?
It is not recommended to use mobile phones with DP Alt Mode to operate the Type-C button of this model. The Type-C button operation requires the power consumption up to 900mA that may not be supported by every mobile phone.
Learn more
What HDMI version does InstaShow/InstaShow S Button use?
HDMI 1.4b
Learn more
Do I have to install any software in advance in order to use InstaShow/InstaShow S?
No, no need to install any software. True plug and play.
Learn more
Does the firmware version of transmit button and receiver host have to be the same?
It is necessary to keep transmit button and receiver host with the same firmware version. If not, the system to be crashed.
Learn more
Which mode should I select for fluent image playing when displaying content like video?
Please select "Video Mode".
Learn more
Which mode should I select for sharp image when displaying content like PPT?
Please select "Presentation Mode".
Learn more
Why does the screen show Error Code: 006 when I try to pair my InstaShow Button with the Host?
Error Code: 006 means that InstaShow Button and Host which you are trying to pair are not with the same Wi-Fi Area setting. Please contact BenQ local service center for support.
Learn more
How to check the Wi-Fi Area setting of InstaShow Button?
InstaShow Host and Button have the same Wi-Fi area setting so they should be paired successfully. Thus, to check Wi-Fi Area setting of InstaShow Button, please check the Wi-Fi Area setting of InstaShow Host.
Learn more
How to check the Wi-Fi Area setting of InstaShow Host?
Please enter Web Management, and click "Information" on the left side. You will see the setting of Wi-Fi Area on the bottom of the page.
Learn more
How to wake up InstaShow Host (RX) from HDMI Standby Mode?
Please wake up InstaShow Host in one of the following two ways:
- Turn on the display device.
- Press Power button of Host (RX).
Learn more
Can 14 kits of InstaShow be used in 14 meeting rooms nearby?
Yes, all InstaShow sets are paired differently, so TX in room A will not display to RX in room B. However, if all 14 pcs RX are playing 1080p video under 5G 802.11ac at the same channel, lagging issue may take place.
Learn more
Can I use InstaShow/InstaShow S for 10-12 hours per day?


Yes, you can.


Learn more
Does BenQ InstaShow/InstaShow S support Mac extended mode?



Yes. BenQ InstaShow/InstaShow S support Mac extended mode.  


Learn more
How to adjust the resolution of Windows laptop that is changed when connected with InstaShow?
Please select "Display" and adjust "Scaling" on the graphics card to adjust the resolution.
Learn more
How to change the sound coming from a laptop to the projector’s speakers while playing video through the InstaShow/InstaShow S on a projector?




Please adjust the setting of laptop audio to "HDMI output". Windows OS will record your previous audio output as default. Thus, you only need to re-appoint it to "HDMI output".  


Learn more
If I buy an InstaShow in one country, can I use it in another country?






Learn more
Is InstaShow/InstaShow S compliant with HDCP?

Yes, InstaShow/InstaShow S is compliant with HDCP. When HDCP content is shared with InstaShow/InstaShow S, the HDCP content will be shown on the HDMI-compliant digital displays.


Learn more
Will the performance of InstaShow/InstaShow S be impacted if my PC is outdated?

No. InstaShow/InstaShow S does not use any software or share PC's CPU resource. Therefore, InstaShow/InstaShow S performs well regardless of the performance of your PC.


Learn more
What is the maximum length of HDMI cable to use on InstaShow ?

It is suggested to use a HDMI cable with maximum length of 3 meters on InstaShow/InstaShow S.


Learn more
What is the maximum workable distance between the button and the Host?

The maximum workable distance is listed below: 

WDC10 series: 8 meters

WDC20 series: 15 meters

WDC30 series: 30 meters

VS20: 20 meters


Learn more

Specification

Is periodical restart of InstaShow necessary? Will the transmission quality between Host and Button be affected if periodical restart is not performed?
No, it is not necessary. The default setting is “Disable” and the feature is for the flexibility of scheduling.
Learn more
Can I use my own photos for the splash screen?
No, the splash screen cannot be customized due to the current software design.
Learn more
Is InstaShow WDC10C compatible with all type-C devices?
Type-C with DisplayPort (Alt mode) is required. User can check it on devices' Spec Sheet.
*the requirement above applies to all wireless presentation system with Type-C, BenQ products included.
Learn more
Is the projector equipped with all-glass lenses?
Yes, projector uses all-glass lenses for brilliant clarity and superior image quality.
Learn more
Does BenQ InstaShow/InstaShow S support Windows extended mode?

Yes, BenQ InstaShow/InstaShow S supports Windows extended mode.


Learn more
Does InstaShow/InstaShow S support 3D content?

No, InstaShow/InstaShow S does not support 3D content.


Learn more
What is the power consumption that InstaShow Button needs from the USB port?

5V/0.9A


Learn more

Further Query

Is periodical restart of InstaShow necessary? Will the transmission quality between Host and Button be affected if periodical restart is not performed?
No, it is not necessary. The default setting is “Disable” and the feature is for the flexibility of scheduling.
Learn more
Can I use my own photos for the splash screen?
No, the splash screen cannot be customized due to the current software design.
Learn more
Is InstaShow WDC10C compatible with all type-C devices?
Type-C with DisplayPort (Alt mode) is required. User can check it on devices' Spec Sheet.
*the requirement above applies to all wireless presentation system with Type-C, BenQ products included.
Learn more
Is the projector equipped with all-glass lenses?
Yes, projector uses all-glass lenses for brilliant clarity and superior image quality.
Learn more
Does BenQ InstaShow/InstaShow S support Windows extended mode?

Yes, BenQ InstaShow/InstaShow S supports Windows extended mode.


Learn more
Does InstaShow/InstaShow S support 3D content?

No, InstaShow/InstaShow S does not support 3D content.


Learn more
What is the power consumption that InstaShow Button needs from the USB port?

5V/0.9A


Learn more
How to resolve the connection issue and blinking LED indicator that took place after upgrading the firmware and driver for the button and host?
Please try the followings to fix the problem.
1. Turn off the power of the host and the button, and then turn them on.
2. Resync the button to the host again by pressing the hardware buttons on them.
Learn more
How to change the resolution of Macbook when connected with InstaShow?


The changes are related to Macbook design. The resolution can be defined by changing the display setting of the Macbook:
(1) When "Default Retina Display" is selected, it will follow Macbook native resolution.
(2) When "BenQ InstaShow" is selected, it follows the native resolution of the connected display.


Learn more
The button is unstable or not waking up if the laptop goes into sleep mode. How could I do to fix it?
The problem is related to the fact that in the battery plan, most of the laptop components deactivate when not used for a certain time. Please follow below steps to fix this problem.
(1) Adjust the power plan so that the USB does not deactivate while running on battery
(2) Unplug and plug TX
How to adjust the resolution of Windows laptop that is changed when connected with InstaShow?

Please select "Display" and adjust "Scaling" on the graphics card to adjust the resolution.


Learn more
What type of USB-C port is compatible with InstaShow USB-C button for wireless presentation?
USB-C ports that support following types of data transmission are compatible with InstaShow USB-C button for wireless presentation:
- DP Alt Mode with DisplayPort 1.2
- Thunderbolt 3
Learn more
Can I use mobile phones with DP Alt Mode to operate Type-C button of this model?
It is not recommended to use mobile phones with DP Alt Mode to operate the Type-C button of this model. The Type-C button operation requires the power consumption up to 900mA that may not be supported by every mobile phone.
Learn more
What HDMI version does InstaShow/InstaShow S Button use?
HDMI 1.4b
Learn more
Do I have to install any software in advance in order to use InstaShow/InstaShow S?
No, no need to install any software. True plug and play.
Learn more
Does the firmware version of transmit button and receiver host have to be the same?
It is necessary to keep transmit button and receiver host with the same firmware version. If not, the system to be crashed.
Learn more
Which mode should I select for fluent image playing when displaying content like video?
Please select "Video Mode".
Learn more
Which mode should I select for sharp image when displaying content like PPT?
Please select "Presentation Mode".
Learn more
Why does the screen show Error Code: 006 when I try to pair my InstaShow Button with the Host?
Error Code: 006 means that InstaShow Button and Host which you are trying to pair are not with the same Wi-Fi Area setting. Please contact BenQ local service center for support.
Learn more
How to check the Wi-Fi Area setting of InstaShow Button?
InstaShow Host and Button have the same Wi-Fi area setting so they should be paired successfully. Thus, to check Wi-Fi Area setting of InstaShow Button, please check the Wi-Fi Area setting of InstaShow Host.
Learn more
How to check the Wi-Fi Area setting of InstaShow Host?
Please enter Web Management, and click "Information" on the left side. You will see the setting of Wi-Fi Area on the bottom of the page.
Learn more
How to wake up InstaShow Host (RX) from HDMI Standby Mode?
Please wake up InstaShow Host in one of the following two ways:
- Turn on the display device.
- Press Power button of Host (RX).
Learn more
Can 14 kits of InstaShow be used in 14 meeting rooms nearby?
Yes, all InstaShow sets are paired differently, so TX in room A will not display to RX in room B. However, if all 14 pcs RX are playing 1080p video under 5G 802.11ac at the same channel, lagging issue may take place.
Learn more
Can I use InstaShow/InstaShow S for 10-12 hours per day?


Yes, you can.


Learn more
Does BenQ InstaShow/InstaShow S support Mac extended mode?



Yes. BenQ InstaShow/InstaShow S support Mac extended mode.  


Learn more
How to adjust the resolution of Windows laptop that is changed when connected with InstaShow?
Please select "Display" and adjust "Scaling" on the graphics card to adjust the resolution.
Learn more
How to change the sound coming from a laptop to the projector’s speakers while playing video through the InstaShow/InstaShow S on a projector?




Please adjust the setting of laptop audio to "HDMI output". Windows OS will record your previous audio output as default. Thus, you only need to re-appoint it to "HDMI output".  


Learn more
If I buy an InstaShow in one country, can I use it in another country?






Learn more
Is InstaShow/InstaShow S compliant with HDCP?

Yes, InstaShow/InstaShow S is compliant with HDCP. When HDCP content is shared with InstaShow/InstaShow S, the HDCP content will be shown on the HDMI-compliant digital displays.


Learn more
Will the performance of InstaShow/InstaShow S be impacted if my PC is outdated?

No. InstaShow/InstaShow S does not use any software or share PC's CPU resource. Therefore, InstaShow/InstaShow S performs well regardless of the performance of your PC.


Learn more
What is the maximum length of HDMI cable to use on InstaShow ?

It is suggested to use a HDMI cable with maximum length of 3 meters on InstaShow/InstaShow S.


Learn more
What is the maximum workable distance between the button and the Host?

The maximum workable distance is listed below: 

WDC10 series: 8 meters

WDC20 series: 15 meters

WDC30 series: 30 meters

VS20: 20 meters


Learn more

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