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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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An error message shows in “Skype for Business Basic 2016” when I am trying to install MS Office, which includes Skype. How can I fix this?

11-03-2022

The message shows due to an installation conflict between the preloaded version of Skype and the Skype version included in MS Office, which you're trying to install. Please follow these steps to fix the issue. Simply uninstall the pre-loaded version of Skype, then run MS Office installation and make sure Skype is included (it is by default). 

The message shows due to an installation conflict between the preloaded version of Skype and the Skype version included in MS Office, which you're trying to install. Please follow these steps to fix the issue. Simply uninstall the pre-loaded version of Skype, then run MS Office installation and make sure Skype is included (it is by default). 

Applicable Models

EH620

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