Visit BenQ Education Website for Education Solutions

No audio from my Bluetooth speaker when it is connected to my projector for video from HDMI wire. How can I fix it?

12-06-2022

It's suggested to connect the Bluetooth speaker to your video source device for audio output. 

 

​The Bluetooth function of BenQ smart business projectors is built into the Android operating system, which uses hardware separate from other input sources like HDMI or D-Sub. Thus, the Bluetooth function is only available when using the projector’s built-in Android OS or BenQ launcher as the input source. In other words, due to the current hardware design, we can't transmit audio using HDMI or D-Sub to external Bluetooth speakers. If you have any further questions, please contact your local customer care team for more assistance

Applicable Models

EW800ST, EX800ST

Was this information helpful?