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Why does the monitor have the phenomenon that the mouse cursor can be moved into the shadow of the Black Matrix area (BM) when viewing from a large angle?

12-02-2020

Regarding the observed phenomenon that the mouse cursor can be moved into the shadow of the Black Matrix area (BM) when viewing from a large angle, it is considered as within specs based on the current panel technology and mechanical design concept adopted by the panel manufacturer. The BM area around the edges of monitors are generally considered acceptable in the market and will be more visible on ultra-slim or frameless design display products. Thus, we assure you that there is no concern for the monitor in terms of its overall functionality and color performance. As your feedback matters to us, we will forward your valuable insights to our product development team for their future consideration. If you still have questions, please reach out to us again and we will be more than happy to assist you accordingly.

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