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Page updated: May 2020
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These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar. To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.
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These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below.
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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here”
In order to assist you further, it would be helpful if you could provide us with system logs when you experience any issues with BenQ displays.
This video will guide you on how to export system logs for the BenQ RP/RM/RE series.
Applicable Models
RP6503 Pro Series Education Interactive Display, RP7503 Pro Series Education Interactive Display, RP8603 Pro Series Education Interactive Display, RM6503, RM7503, RM8603, RE6503 Essential Series Education Interactive Display, RE7503 Essential Series Education Interactive Display, RE8603 Essential Series Education Interactive Display, RM6503A, RM7503A, RM8603A
BenQ Intelligent Technology (Hong Kong) Company Limited
Unit A-2, 10/F, Tin On Industrial Building, 777-779 Cheung Sha Wan Road, Lai Chi Kok, Kowloon, Hong Kong
Tel: +852-2330-6760
Fax: +852-2330-6353