How can I change my BenQ cookie settings?
Page updated: May 2020
Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.
Please check your cookie settings below and turn on any cookies you’re happy with.
“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.
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Performance cookies
These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar. To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.
See list of performance and advertising cookies
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These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below.
See list of performance and advertising cookies
We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here”
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Why is my device still showing as "offline" after updating to X-Sign Broadcast V2.3?
03-05-2021
(1) Log in to X-Sign Broadcast with your admin account and find the IFP then remove it.
(2) Log in to DMS Cloud with your admin account, find the IFP and remove it.
(3) Re-bind the IFP with the DMS Client app.
Applicable Models
CP6501K Corporate, CP8601K Corporate, RE6501 65", RE7501 75", RE8601 86", RM5502K 55”, RM6502K 65”, RM7502K 75”, RM8602K 86”, RP6501K, 65" Interactive Display - RP6502, RP7501K Corporate, 75" Interactive Display - RP7502, RP8601K, 86" Interactive Display - RP8602, X Sign Broadcast, Account Management System, Your Ultimate Device Management Solution, RM6503, RM7503, RM8603, RM6503A, RM7503A, RM8603A
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