Corporate Social Responsibility

In the economic environmental aspect, due to slow global information electronic product demand in 2019, the overall market slightly lagged. BenQ continued its product developmental strategy of focusing on professional, high-end and high added-value to respond to the situation of market decline and low-end product volume reduction. Take LCD monitor as an example, BenQ continued to focus on sales and development of professional, gaming and large-size high-end displays. We lead in introducing a new-generation eye-protection display technology, combined with TUV Rheinland eye-protection certificate, further strengthening our leading position in the global eye-protection display market. BenQ LCD display will continue to steadily grow toward innovative application, differentiation in function and special application; our projector segment tops the global DLP revenues for 11 consecutive years. Our team members incessantly cultivate customer demand experience, deep ploughing the home market with world’s leading “exclusive color management technology CinematicColor™” while actively develop the business and high-end engineering application market, continuing the leading position of enlarging global market share.

In product design, we had significant performance in 2019. BenQ Projector Molded Pulp Packaging reduce impacts on the environment from e-commerce packages by innovative packaging in material and structure. It wins three international design awards: “iF Design Gold Award”, “IDEA Gold Award” (International Design Excellence Awards) and “G-Mark Award” (Good Design Awards); the PD professional display series designed for computer graphics professionals won “G-Mark” and “Golden Pin”; the mobile projectors GV1, GS2 and home projectors W1700 and W5700 won various design awards, displaying the observation and feedbacks of BenQ for the demand of projector users. In addition, PianoLight smart piano lamp and MindDuo parent-child reading lamp won “Taiwan Excellence Awards”. The unique design position of BenQ not only receives attention from international design fields, each product considers environmental protection and energy saving while winning certificate from Energy Star.

In the environmental management aspect, BenQ extends its “full product lifecycle” thinking, considers the impacts on the environment of product delivery and usage phases, adopting designs such as energy-saving, package reduction and easy to recycle. Via improvements in each segment, we create green products that are environmental friendly and have lower impacts on the environment such as BenQ WiT smart lamp that doesn’t use cheap plastic materials used by most lamps while adopting green materials that are environmental friendly. Even for the parts that require plastic materials, we avoid spray-painting method that is not friendly to the earth and replace with the purest design to care for the earth and respond to the anticipation of related interest parties. BenQ also regularly receives verification of third parties, executing environmental management and encourages employees to participate.

In the social aspect, we believe talent is the most important asset of the company and the key to business growth. Hence, BenQ strives to create a safe and relax working environment. We also actively invest in various educational trainings to cultivate employee creativity and competitiveness, accumulating power for the company to grow. In 2019, BenQ received “Best Company to Work for in Asia” from HR Asia with evaluation methods such as corporate investigation report, anonymous employee survey and on-site environmental visits. BenQ performed much better than its peers in anonymous employee survey, showing employees highly recognize its efforts in cultivating talents and creating a fair working environment.

Starting in 2016, BenQ has received “Taiwan iSports enterprise certificate” by Sports Administration under Ministry of Education (MOE), continuing to innovate in sports hardware equipment and activity planning, offering a “Work Smart, Play Hard” five-star working environment. In 2019, we built a creative sofa area featuring various facilities for creative thinking and discussions for employees to speed up creative thinking with a relax mood. Also, our related employee services are upgraded to better than the five-star hotel level. All factories now are equipped with washlet toilet seats. We added a bread machine costing more than NT$10,000 as well as Italian-style coffee machine. Our employee restaurant is converted to all a you-can-eat buffet with various healthy and delicious food as well as fruit and drink bars for free usage. In promoting work/life balance, we hold various healthy and interesting activities such as family day, little happy hours, exercises and activities, positive power forum and artistic cultural activities, fully creating a happy enterprise, offering all-around body and spiritual cares for employees.

BenQ is a brand based on human beings. We believe that design and technology should meet the true requirements of human beings to perform the best functions. If we can extend from human beings to the society, we can better deliver a fair value of the enterprise and bring positive influence over the society. Because if it matters to you, it matters to us; as such, we hope that BenQ philosophy can be further expanded to every corner of Taiwan, realizing the truth, goodness and beauty of technology life.