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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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The wireless projection (Chromecast built-in) is unstable from a Windows laptop. What can I do to fix it?

11-24-2023

Please follow the below steps.

1.Please update QS02 Android TV dongle APPs to the latest version: Google
   Play> Manage apps & games> Updates> Update all

2.Please update the Chrome of your Windows laptop to the latest version

3.Please power cycle the projector

4.We suggest the projector and Windows laptop are connected with 5G Wi-Fi
   to avoid Wi-Fi 2.4G interference. It is suggested to have 10Mb Wi-Fi
   throughput at least.

5.If the problem persists after the above steps, please perform the factory
   reset on the QS02 Android TV dongle and repeat the above steps

Applicable Models

GV31, X300G

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