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How can I change my BenQ cookie settings?

Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

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    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar.  To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Why does my monitor have flickering?

05-31-2024

This may be caused by many factors, but in general can be described as unstable brightness, and happens. When you can see light gradations changing too harshly, instead of in a subtle and smooth manner, flicker becomes noticeable. The monitor changes brightness levels in a sudden and fast way that can be very irritating and adds eye strain. But if the flicker gets too bad, there are some things you can do. 

  1. Reset your monitor. Open the monitor’s OSD menu, go to System > Reset all > Yes.
  2. Except for the power cord and video cable, remove all devices connected to the monitor. 
  3. Ensure your power cord is plugged directly into the wall socket to avoid an unstable power supply that may be caused by a third-party power supply, UPS, or other adapters.
  4. Ensure your input device only connects to this monitor and removes unnecessary connected devices to the input device.
  5. Ensure all video and power cables are properly connected on both ends.
  6. Download the Resolution File from the BenQ website and set your monitor to its native or supported resolution and refresh rate.
  7. Close all software programs, especially drawing software or browsers, to avoid color shift problems caused by software switching ICC profiles in the operating system.
  8. Try a different video cable and video port for the monitor and the input device.
  9. Try the other different types of video cable and video port of the monitor and the input device.
  10. Test the display with another device. If the flicker occurs when using your PC, try the monitor with a console, a different PC, a Blu-ray player, and so on.
  11. If your input device is an M series Mac device, please refer to the article for more information or contact BenQ Support for a solution.

If the flickering persists, the monitor may have defective hardware. Please get in touch with BenQ Support for further assistance.

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