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How can I change my BenQ cookie settings?

Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

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    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar.  To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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BenQ Facebook page is Misused by Illegal 3rd Party to Defraud Consumers Online with False Job Advertisements

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BenQ Facebook page is Misused by Illegal 3rd Party to Defraud Consumers Online with False Job Advertisements

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What to do to display the correct aspect ratio in PBP mode?

This relates to Windows resolution settings. Check if your GPU is dedicated one or an integrated one for individual solution. Please click and follow the instructions below, or read on to learn more about this topic.

This relates to Windows resolution settings. When a new resolution is selected, the signal will be output in native resolution and then scaled down to the resolution you choose, leading to a compressed or stretched image.

 

Below are the solutions:

 

Dedicated Nvidia/AMD GPU: Go to Display Settings -> Advanced Display Settings -> Display Adapter Properties -> List All Modes, choose a lower resolution, apply it, and then switch back to the resolution for PBP 5:9 again. You will get the correct aspect ratio now.

 

Intel Integrated GPU: Open the Intel Graphics Control Panel -> Scaling -> Choose "Maintain Display Scaling" -> Click Apply. You will get the correct aspect ratio now.

 

* To achieve PBP 5:9 when running a single system, make sure that your system supports two video outputs.

Applicable Models

PD3420Q

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