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WDC30 InstaShow Enterprise-Level Wireless Presentation System
Compliant with Financial Industry Procurement Standards and Regulations
Application
How to surf the internet with repeater mode?
Please refer to the video for the steps of surfing the internet with repeater mode.
Learn more
Can I use "Touch Back" on an interactive flat panel?
You can use "Touch Back" on an interactive flat panel under 2 conditions:
1) The touch panel of the interactive panel is functioning (USB HID required)
2) Connect the Host to the interactive panel with a USB cable (USB Touch port on the interactive panel)
Can I use "Touch Back" when a touch-sensor is attached to my projector?
You can use "Touch Back" if both your projecor and touch-sensor support USB HID. Connect your projector to Host with a USB wire.
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Can I use InstaShow/InstaShow S for 10-12 hours per day?
Yes, you can.
Can my mobile access the internet when connected to Host?
Make sure Host is connected to the ethernet if you want to have your mobile connect to the internet.
Learn more
Do I need to do anything when passing InstaShow button to another user?
You just need to plug out both InstaShow button's HDMI, USB cable, or type C from your PC. Nothing else is needed.
Learn more
Does BenQ InstaShow/InstaShow S support Mac extended mode?
Yes. BenQ InstaShow/InstaShow S support Mac extended mode.
How to change the sound coming from a laptop to the projector’s speakers while playing video through the InstaShow/InstaShow S on a projector?
Please adjust the setting of laptop audio to "HDMI output". Windows OS will record your previous audio output as default. Thus, you only need to re-appoint it to "HDMI output".
Is a periodical restart of InstaShow necessary? Will the transmission quality between Host and Button be affected if a periodical restart is not performed?
Yes, a periodical restart of InstaShow is required. After 24 hours of usage, please power the InstaShow off for 30 minutes then restart. This will ensure stability and the best transmission quality between the Host and Button.
Learn more
Is InstaShow/InstaShow S compliant with HDCP?
Yes, InstaShow/InstaShow S is compliant with HDCP. When HDCP content is shared with InstaShow/InstaShow S, the HDCP content will be shown on the HDMI-compliant digital displays.
Learn more
Will the performance of InstaShow/InstaShow S be impacted if my PC is outdated?
No. InstaShow/InstaShow S does not use any software or share PC's CPU resource. Therefore, InstaShow/InstaShow S performs well regardless of the performance of your PC.
Learn more
What is the maximum length of HDMI cable to use on InstaShow ?
It is suggested to use a HDMI cable with maximum length of 3 meters on InstaShow/InstaShow S.
Learn more
What is the maximum workable distance between the button and the Host?
The maximum workable distance is listed below:
WDC10 series: 8 meters
WDC20 series: 15 meters
WDC30 series: 30 meters
VS20: 20 meters
Learn more
What is the minimum internet connection bandwidth required for a smooth connection between the Host and the Button?
Wi-Fi Traffic Test in Web Management is designed to help you check your internet speed. We recommend at least 15Mbps for 1080p 60Hz content.
Learn moreSpecification
What is the default RX output resolution?
The default RX output resolution depends on the connected display, and can be up to 4K 60Hz.
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Does BenQ InstaShow/InstaShow S support Windows extended mode?
Yes, BenQ InstaShow/InstaShow S supports Windows extended mode.
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On "Split Screen" mode, if there are more than one participants doing video mirror, can all the other split screens play video and audio?
The last one to cast takes charge of the major screen. Only the major screen can cast video and audio. The other three can only cast images.
What is the power consumption that InstaShow Button needs from the USB port?
5V/0.9A
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On InstaShow, which file formats can be used for uploading images as custom backgrounds for the guide screen and for display in idle mode (as a screensaver)?
Images should be JPEG, PNG, or GIF. For best results, we recommend an image resolution of 1920 x 1080, but the maximum acceptable resolution for custom background images is 3840 x 2160.
Further Query
What is the default RX output resolution?
The default RX output resolution depends on the connected display, and can be up to 4K 60Hz.
Learn more
Does BenQ InstaShow/InstaShow S support Windows extended mode?
Yes, BenQ InstaShow/InstaShow S supports Windows extended mode.
Learn more
On "Split Screen" mode, if there are more than one participants doing video mirror, can all the other split screens play video and audio?
The last one to cast takes charge of the major screen. Only the major screen can cast video and audio. The other three can only cast images.
What is the power consumption that InstaShow Button needs from the USB port?
5V/0.9A
Learn more
On InstaShow, which file formats can be used for uploading images as custom backgrounds for the guide screen and for display in idle mode (as a screensaver)?
Images should be JPEG, PNG, or GIF. For best results, we recommend an image resolution of 1920 x 1080, but the maximum acceptable resolution for custom background images is 3840 x 2160.
How to resolve the connection issue and blinking LED indicator that took place after upgrading the firmware and driver for the button and host?
Please try the followings to fix the problem.
1. Turn off the power of the host and the button, and then turn them on.
2. Resync the button to the host again by pressing the hardware buttons on them. Learn more
1. Turn off the power of the host and the button, and then turn them on.
2. Resync the button to the host again by pressing the hardware buttons on them. Learn more
When connecting the Button with a MacBook, a keyboard icon pops up. Is there any way to avoid this?
It is unavoidable for Macbook to identify the button as a new keyboard. It is due to that the button can work as a HID device.
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After upgrading the firmware, the Button LED indicator is solid white or does not power cycle automatically. What can I do to fix this?
Please unplug and plug the Button. This will resume the firmware upgrading process and the Button will restart after the process is complete. Note that you should not disconnect any cables during the firmware upgrade process.
Learn more
How can I make the idle screen or guide screen stay displayed?
Please disable network standby mode, then the idle screen or guide screen will stay displayed. You can disable network standby model from web management > Advance Setting.
How to change the resolution of Macbook when connected with InstaShow?
The changes are related to Macbook design. The resolution can be defined by changing the display setting of the Macbook:
(1) When "Default Retina Display" is selected, it will follow Macbook native resolution.
(2) When "BenQ InstaShow" is selected, it follows the native resolution of the connected display.
The idle screen displays "Battery is low. Please change the battery". Can I change the host battery myself?
Yes, the host battery type is CR2450 and can be replaced by the user.
Learn more
When connecting the Button with a MacBook, a keyboard icon pops up. Is there any way to avoid this?
It is unavoidable for a Macbook to identify the button as a new keyboard. This is because the button can work as an HID device.
Learn more
How to surf the internet with repeater mode?
Please refer to the video for the steps of surfing the internet with repeater mode.
Learn more
Can I use "Touch Back" on an interactive flat panel?
You can use "Touch Back" on an interactive flat panel under 2 conditions:
1) The touch panel of the interactive panel is functioning (USB HID required)
2) Connect the Host to the interactive panel with a USB cable (USB Touch port on the interactive panel)
Can I use "Touch Back" when a touch-sensor is attached to my projector?
You can use "Touch Back" if both your projecor and touch-sensor support USB HID. Connect your projector to Host with a USB wire.
Learn more
Can I use InstaShow/InstaShow S for 10-12 hours per day?
Yes, you can.
Can my mobile access the internet when connected to Host?
Make sure Host is connected to the ethernet if you want to have your mobile connect to the internet.
Learn more
Do I need to do anything when passing InstaShow button to another user?
You just need to plug out both InstaShow button's HDMI, USB cable, or type C from your PC. Nothing else is needed.
Learn more
Does BenQ InstaShow/InstaShow S support Mac extended mode?
Yes. BenQ InstaShow/InstaShow S support Mac extended mode.
How to change the sound coming from a laptop to the projector’s speakers while playing video through the InstaShow/InstaShow S on a projector?
Please adjust the setting of laptop audio to "HDMI output". Windows OS will record your previous audio output as default. Thus, you only need to re-appoint it to "HDMI output".
Is a periodical restart of InstaShow necessary? Will the transmission quality between Host and Button be affected if a periodical restart is not performed?
Yes, a periodical restart of InstaShow is required. After 24 hours of usage, please power the InstaShow off for 30 minutes then restart. This will ensure stability and the best transmission quality between the Host and Button.
Learn more
Is InstaShow/InstaShow S compliant with HDCP?
Yes, InstaShow/InstaShow S is compliant with HDCP. When HDCP content is shared with InstaShow/InstaShow S, the HDCP content will be shown on the HDMI-compliant digital displays.
Learn more
Will the performance of InstaShow/InstaShow S be impacted if my PC is outdated?
No. InstaShow/InstaShow S does not use any software or share PC's CPU resource. Therefore, InstaShow/InstaShow S performs well regardless of the performance of your PC.
Learn more
What is the maximum length of HDMI cable to use on InstaShow ?
It is suggested to use a HDMI cable with maximum length of 3 meters on InstaShow/InstaShow S.
Learn more
What is the maximum workable distance between the button and the Host?
The maximum workable distance is listed below:
WDC10 series: 8 meters
WDC20 series: 15 meters
WDC30 series: 30 meters
VS20: 20 meters
Learn more
What is the minimum internet connection bandwidth required for a smooth connection between the Host and the Button?
Wi-Fi Traffic Test in Web Management is designed to help you check your internet speed. We recommend at least 15Mbps for 1080p 60Hz content.
Learn more