When using the VS20, please note the following requirements for video conference peripherals:
USB peripherals: The VS20 is equipped with two USB 3.0 ports and one USB 2.0 port. Any all-in-one video conference device connected will be automatically detected and set as the default device.
Supported camera codecs: The VS20 supports both MJPEG and H.264 codecs, which are commonly used by most web cameras.
All-in-one video conference devices or speakerphone devices: These devices have built-in echo cancellation features and are compatible with the VS20.
If you are using a single web camera via the VS20 Host USB-A port, please follow the guideline below:
Single web camera with built-in microphone: If your web camera has a built-in microphone, only the camera feature will be supported. In this case, you can choose the 'InstaShow Button Microphone" option in Teams or any other video conferencing app; alternatively, you can mute the microphone by pressing the 'mute' key on the web camera device.
Built-in speakers on connected display: If you connect a display with built-in speakers via the HDMI output port, the speakers will NOT be supported in hybrid video conference scenarios.
Single speaker connected to the VS20 host: If you connect a single speaker directly to the VS20 host, the speakers will NOT be supported. It is recommended to use speakerphone devices via a single USB-A 3.0 port (instead of using two separate USB-A ports for two individual devices).
Here is a list of all tested video conferencing peripherals:
| Brand | Model Name | Result |
Brand AVerMedia | Model Name PTC310 | Result Pass |
Brand AVerMedia | Model Name VB342 | Result Pass |
Brand AVerMedia | Model Name Fone540(Speakerphone) | Result Pass |
Brand AVerMedia | Model Name CAM570 | Result Pass |
Brand AVerMedia | Model Name CAM520pro2 | Result Pass |
Brand AVerMedia | Model Name VB342 Pro (VB342+) | Result Pass |
Brand AVerMedia | Model Name CAM540 | Result Pass |
Brand AVerMedia | Model Name VB130 | Result Pass |
Brand AVerMedia | Model Name CAM130 | Result Camera only* |
Brand AVerMedia | Model Name PW513 | Result Pass |
Brand AVerMedia | Model Name CAM340+ | Result Pass |
Brand BenQ | Model Name DVY31 | Result Camera only* |
Brand BenQ | Model Name DVY32 | Result Camera only* |
Brand BenQ | Model Name VC01A | Result Pass |
Brand Bose | Model Name VB1 | Result Not support |
Brand Cisco | Model Name Room Kit Mini | Result Pass |
Brand Cisco | Model Name Room USB (i.e. Room Kit Mini light) | Result Pass |
Brand Crestron | Model Name Flex Soundbars | Result Not support |
Brand IO-Data | Model Name TC-MSC200 | Result Pass |
Brand Huddly | Model Name Huddly 1Q | Result Pass |
Brand Innex | Model Name C270 | Result Camera only* |
Brand Innex | Model Name C570(Image+) | Result Camera only* |
Brand Innex | Model Name C590 | Result Camera only* |
Brand Innex | Model Name C830 | Result Camera only* |
Brand Innex | Model Name DC400 | Result Camera only* |
Brand Innex | Model Name Cube | Result Camera only* |
Brand IPEVO | Model Name CDVU-06IP | Result Pass |
Brand IPEVO | Model Name Totem 180 | Result Pass |
Brand IPEVO | Model Name Totem 360 | Result Pass |
Brand IPEVO | Model Name VZ-X | Result Pass |
Brand IPEVO | Model Name VZ-R | Result Pass |
Brand Jabra | Model Name Panacast 50 | Result Pass |
Brand j5Create | Model Name JVU250 | Result Pass |
Brand j5Create | Model Name JVCU100 | Result Camera only* |
Brand j5Create | Model Name JVCU360 | Result Camera only* |
Brand Logitech | Model Name BCC950 | Result Pass |
Brand Logitech | Model Name C270 | Result Camera only* |
Brand Logitech | Model Name MeetUp | Result Pass |
Brand Logitech | Model Name Rally Bar | Result Pass |
Brand Logitech | Model Name Rally | Result Pass |
Brand Logitech | Model Name Rally Plus | Result Pass |
Brand Logitech | Model Name Rally Camera | Result Pass |
Brand Logitech | Model Name Rally Bar Mini | Result Pass |
Brand Logitech | Model Name ConfCam Connect | Result Pass |
Brand Logitech | Model Name PTZ Pro2 | Result Pass |
Brand Logitech | Model Name C310 | Result Pass |
Brand Poly | Model Name Studio X30 | Result Camera only* |
Brand Poly | Model Name Studio X50 | Result Camera only* |
Brand Poly | Model Name E70 | Result Pass (by 3rd party) |
Brand Shure | Model Name IntelliMix P300 | Result Pass |
Brand Shure | Model Name ANIUSB MATRIX | Result Pass |
Brand Shure | Model Name MAX310B | Result Pass |
* The BenQ InstaShow VS20 does not support the built-in microphones for these devices. See further setup recommendations in the above "Single web camera with built-in microphone"