Let’s face it: technology in the classroom isn’t just about having the latest gadgets—it’s about making your life easier and your students’ learning better. But what happens when something goes wrong, or you’re stuck trying to figure out a new feature? You need more than a vendor; you need a partner who’s got your back.

When West Ottawa Public Schools decided to transform their classrooms with BenQ Boards, they got a support team ready to help every step of the way. From rollout to training to troubleshooting, BenQ ensured their teachers had what they needed to hit the ground running.

At BenQ, we know every school is different. Some are just starting their journey with smart boards; others are working with legacy systems and complex network setups. That’s why BenQ Boards are built for compatibility—whether it’s EDLA certification, personalized multi-user login, or seamless integration with school management systems. They’re designed to work with your existing tech, systems, and apps while giving teachers tools to engage their students, like annotation, collaboration features, and wireless sharing.

But it’s not just the boards themselves. BenQ is in it for the long haul. When you choose us, you get onsite support—not just for setup, but to really listen to what your teachers and IT staff need. Have a feature request or a pain point? We take those seriously. In fact, some of our most popular tools—like EZ Write whiteboard software, Tap N Teach, and features found within our Device Management System (DMS), and Account Management System (AMS)—are direct results of conversations with educators. And the best part? These tools are license-free, because supporting education shouldn’t come with strings attached.

BenQ’s customer service doesn’t stop after installation. Whether it’s answering questions about features or helping resolve a technical hiccup, our team is just a call away. And with regular updates based on real teacher feedback, we’re always making sure BenQ Boards stay as adaptable and innovative as your classrooms need them to be.

At West Ottawa, this partnership made all the difference. Teachers were able to focus on teaching, knowing they had tools that worked and a team they could rely on. The result? More engaged classrooms and more time spent on what really matters—learning.

So, if you’re asking yourself, “What smart board vendor can I count on?”—the answer is simple. With BenQ, you’re not just getting a product; you’re getting a partner in education.

Learn more about the impact that BenQ’s customer service had on West Ottawa Schools’ classroom transformation.