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BenQ InstaShow VS20&VS10 Supported Web Cameras or Video Conferencing Peripherals

05-01-2023

Last updated Apr. 22, 2024

When using the VS20 or VS10, please note the following requirements for video conference peripherals:

VS20:

USB peripherals: The VS20 is equipped with two USB 3.0 ports and one USB 2.0 port. Any all-in-one video conference device connected will be automatically detected and set as the default device.

Supported camera codecs: The VS20 supports both MJPEG and H.264 codecs, which are commonly used by most web cameras.

All-in-one video conference devices or speakerphone devices: These devices have built-in echo cancellation features and are compatible with the VS20. 

If you are using a single web camera via the VS20 Host USB-A port, please follow the guideline below: 

Single web camera with built-in microphone: If your web camera has a built-in microphone, only the camera feature will be supported. In this case, you can choose the 'InstaShow Button Microphone" option in Teams or any other video conferencing app.

Built-in speakers on connected display: If you connect a display with built-in speakers via the HDMI output port, the speakers will NOT be supported in hybrid video conference scenarios.

Single speaker connected to the VS20 host: If you connect a single speaker directly to the VS20 host, the speakers will NOT be supported. It is recommended to use speakerphone devices via a single USB-A 3.0 port (instead of using two separate USB-A ports for two individual devices).

Here is a list of all tested video conferencing peripherals:

Brand Model Name Result
Brand
AVer 
Model Name
PTC310 
Result
Pass
Brand
AVer
Model Name
VB342 
Result
Pass
Brand
AVer 
Model Name
Fone540(Speakerphone)
Result
Pass
Brand
AVer
Model Name
CAM570
Result
Pass
Brand
AVer
Model Name
CAM520pro2 
Result
Pass
Brand
AVer 
Model Name
VB342 Pro (VB342+)
Result
Pass
Brand
AVer 
Model Name
CAM540 
Result
Pass
Brand
AVer 
Model Name
VB130
Result
Pass
Brand
AVer 
Model Name
CAM130 
Result
Camera only
Brand
AVerMedia 
Model Name
PW513 
Result
Pass
Brand
AVer
Model Name
CAM340+
Result
Pass
Brand
BenQ
Model Name
DVY31
Result
Camera only
Brand
BenQ
Model Name
DVY32 
Result
Camera only
Brand
BenQ
Model Name
VC01A 
Result
Pass
Brand
Bose
Model Name
VB1
Result
Not support
Brand
Cisco
Model Name
Room Kit Mini
Result
Pass
Brand
Cisco
Model Name
Room USB (i.e. Room Kit Mini light)
Result
Pass
Brand
Crestron
Model Name
Flex Soundbars
Result
Not support
Brand
IO-Data
Model Name
TC-MSC200
Result
Pass
Brand
Huddly
Model Name
Huddly 1Q
Result
Pass
Brand
Innex
Model Name
C270
Result
Camera only
Brand
Innex
Model Name
C570(Image+)
Result
Camera only
Brand
Innex
Model Name
C590
Result
Camera only
Brand
Innex
Model Name
C830
Result
Camera only
Brand
Innex
Model Name
DC400
Result
Camera only
Brand
Innex
Model Name
Cube
Result
Camera only
Brand
IPEVO
Model Name
CDVU-06IP
Result
Pass
Brand
IPEVO
Model Name
Totem 180
Result
Pass
Brand
IPEVO
Model Name
Totem 360
Result
Pass
Brand
IPEVO
Model Name
VZ-X
Result
Pass
Brand
IPEVO
Model Name
VZ-R
Result
Pass
Brand
Jabra
Model Name
Panacast 50
Result
Pass
Brand
j5Create 
Model Name
JVU250
Result
Pass
Brand
j5Create 
Model Name
JVCU100
Result
Camera only
Brand
j5Create
Model Name
JVCU360 
Result
Camera only
Brand
Logitech
Model Name
BCC950
Result
Pass
Brand
Logitech 
Model Name
C270
Result
Camera only
Brand
Logitech 
Model Name
MeetUp
Result
Pass
Brand
Logitech 
Model Name
Rally Bar
Result
Pass
Brand
Logitech
Model Name
Rally
Result
Pass
Brand
Logitech
Model Name
Rally Plus
Result
Pass
Brand
Logitech
Model Name
Rally Camera
Result
Pass
Brand
Logitech
Model Name
Rally Bar Mini
Result
Pass
Brand
Logitech
Model Name
ConfCam Connect
Result
Pass
Brand
Logitech
Model Name
PTZ Pro2
Result
Pass
Brand
Logitech
Model Name
C310
Result
Pass
Brand
Logitech
Model Name
C930
Result
Pass
Brand
Logitech
Model Name
C930E
Result
Pass
Brand
Poly
Model Name
Studio X30
Result
Pass
Brand
Poly
Model Name
Studio X50
Result
Pass
Brand
Poly
Model Name
E70
Result
Pass (by 3rd party)
Brand
Poly
Model Name
Studio P15
Result
Not support
Brand
Poly
Model Name
Studio R30
Result
Not support
Brand
Shure
Model Name
IntelliMix P300
Result
Pass
Brand
Shure
Model Name
ANIUSB MATRIX
Result
Pass
Brand
Shure
Model Name
MAX310B
Result
Pass

The quality of the network may impact the compatibility between the external All-in-one Video Conference Device and the built-in microphone of the VS20. In cases where the pickup quality is poor, we’d recommend disabling one of them.

VS10:

To utilize the VS10 effectively, it is important to note that its requirements are quite similar to the VS20. However, there are a few noteworthy distinctions. The VS10 is equipped with two USB 2.0 ports, providing convenience for various peripheral connections. On the other hand, unlike the VS20, the VS10 does not come with a built-in microphone. Consequently, users will need to acquire an all-in-one video conferencing device in conjunction with their use of the VS10.

Here is a list of all tested video conferencing peripherals for VS10:

Brand Model Name Result
Brand
AVer
Model Name
VB342 
Result
Pass
Brand
AVer 
Model Name
Fone540(Speakerphone)
Result
Pass
Brand
AVer
Model Name
CAM570
Result
Pass
Brand
AVer
Model Name
CAM520pro2 
Result
Pass
Brand
AVer 
Model Name
VB342 Pro (VB342+)
Result
Pass
Brand
AVer
Model Name
CAM340+
Result
Pass
Brand
BenQ
Model Name
DVY31
Result
Camera only
Brand
BenQ
Model Name
DVY32 
Result
Camera only
Brand
Cisco
Model Name
Room Kit Mini
Result
Pass
Brand
Logitech
Model Name
BCC950
Result
Pass
Brand
Logitech 
Model Name
C270
Result
Camera only
Brand
Logitech 
Model Name
MeetUp
Result
Pass
Brand
Logitech
Model Name
Rally
Result
Pass
Brand
Logitech
Model Name
Rally Plus
Result
Pass
Brand
Logitech
Model Name
Rally Camera
Result
Pass
Brand
Logitech
Model Name
PTZ Pro2
Result
Pass
Brand
Poly
Model Name
Studio R30
Result
Not support
Brand
Poly
Model Name
Studio P15
Result
Not support
Brand
Yealink
Model Name
UVC40
Result
Pass

Firmware 1.06

(Release Date: Jan.30.2024)

Applicable Models

VS20

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