Cookie Setting

We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

How can I change my BenQ cookie settings?

Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Please check your cookie settings below and turn on any cookies you’re happy with.

“Strictly necessary” cookies can’t be turned off. But Functional and Performance cookies can be turned on or off below. You can learn more about cookies and what they do on our other pages.

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    Performance cookies and advertising cookies

    Performance cookies

    These cookies help to improve the performance of BenQ. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. You can control the information provided to Google, SessionCam and Hotjar.  To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. To opt-out of SessionCam collecting data, you can disable tracking completely by following link：https://sessioncam.com/choose-not-to-be-recorded/. To opt-out of Hotjar collecting data, you can disable tracking completely by following link：https://www.hotjar.com/privacy/do-not-track/.

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    These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below.

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Why does my ScreenBar Halo light flash?

05-03-2024

The flashing of your ScreenBar Halo light usually indicates that the power supply is insufficient. Here are a few potential reasons and solutions:

  1. Insufficient Power Output: The light may flash if the USB port or adapter you're using does not meet ScreenBar Halo's minimum power requirements. ScreenBar Halo requires a power supply with at least 5V and 1.5A.
  2. Use of an Incorrect USB Port: Sometimes, not all USB ports on a device deliver the same amount of power. Try switching to a different USB port on your device that might offer a higher power output.
  3. Use of USB Extension Cable: If you use a USB extension cable, it might cause a voltage drop, which leads to insufficient power reaching your ScreenBar Halo. Try connecting the Halo directly to a USB port or a suitable USB adapter.
  4. Faulty USB Adapter: Check if the USB adapter is faulty. You can test the adapter with another device to see if the problem persists or try a different adapter with your ScreenBar Halo.

To resolve the issue, ensure that you use a direct connection from the Halo to a USB port or an adapter that meets or exceeds the recommended output of 5V and 1.5A. Always verify the output specifications on your power sources to avoid such issues.

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