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Why can't I adjust the brightness or volume of my BenQ monitor using the keyboard of my MacBook?

To adjust the brightness or volume of your BenQ monitor using the keyboard of your MacBook, please download the Display Pilot 2 software and enable the iKeyboard Control function. Additionally, ensure that you switch the audio output option to the monitor in your MacOS system settings.

Applicable Models

MA320U, MA270U, Display Pilot 2

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