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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Is it normal to hear noise if audio is outputed by Bluetooth when the projector is connected to media device through HDMI cable?

10-04-2019

Regarding the noise issue of your Bluetooth speaker when the media content is transmitted to the projector via HDMI cable, we would like to share some findings with you. The static noise may occur in some scenarios, including the interface is being changed (e.g., the audio signal of the source input transmitted from HDMI input is changed to Bluetooth speaker output), or some metal objects or batteries are placed nearby the Bluetooth speaker. As the static noise would be most noticeable when the volume of the speaker is set at high levels, we suggest you try the following steps to improve the symptom: 

 

1. Lower the volume level of the Bluetooth speaker.

2. Use the built-in speaker of the projector to get rid of the static noise.

 

If you have any questions, please contact your local BenQ support team for further assistance.



Applicable Models

GS2

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