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Why can't I find the speaker in the app?

06-06-2024

Ensure that the speaker is turned on, and then restart the app. Also note that:

  • If you are still unable to find your speaker, restart the speaker, reconnect via Bluetooth, and then move your device closer to the speaker.
  • Stop viewing any online content and end any calls on your mobile device while the app is searching for your speaker. This will make the connection process go more smoothly.

Applicable Models

treVolo U

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